Q: How do I place an order?

You can place your order directly via the WhatsApp button available at the bottom right of the page. Indicate the desired products, quantities and your delivery address. Our team will reply quickly with the payment methods. WhatsApp: +34 661 07 88 37 Email: contact@yourgreenconnection.com For any urgent request, we recommend prioritizing WhatsApp . Requests by email are also handled, but response times may be longer.

Q: Is there a minimum order?

Prices are displayed directly on each product page. Tiered pricing is applied according to quantities to offer the best possible conditions. Each product offers several options to suit your needs, whether for testing or ordering in volume.

Q: What happens if my package is delayed, lost or seized?

Each situation is reviewed seriously, but some events are outside Green Connection's control. In case of delay , the customer should contact us after the estimated timeframe so we can follow the case with the carrier. In case of loss confirmed by the carrier , a commercial solution may be reviewed depending on the context, available evidence and compliance with the order conditions. In case of seizure, confiscation, destruction, customs blockage, refusal of entry or administrative decision , Gre

Q: How should products be stored to preserve their quality?

Store your products in a cool, dry place protected from light , ideally between 15 and 20 °C. For extracts, preferably use airtight glass containers. Flowers can be kept in their original packaging for up to 12 months in optimal conditions.

Q: Who is responsible for the use of the products?

The customer is solely responsible for the use of the products after receipt. Our products are offered in compliance with current European standards; however, their use must remain in accordance with local legislation.

Q: Are there any recommendations regarding the products?

Our products are strictly reserved for adults. Some high-concentration products may not be suitable for everyone. It is recommended to get informed before use. In case of doubt, it is recommended to consult a healthcare professional or any other qualified professional.

Q: Can Green Connection refuse or cancel an order?

Yes. Green Connection reserves the right to refuse, suspend or cancel any order in case of doubt regarding compliance, destination, customer identity, payment, security or respect of the general terms. This measure protects the company, serious customers and the overall compliance of the service.

Question 1

Are your products legal in Europe?

Accepted Answer

Yes, all our products comply with European regulations , with a Delta-9 THC level below the current legal limits. Selected references with a specific cannabinoid profile are offered as technical or collectible raw material . Professional buyers are responsible for checking the legislation applicable in their destination country before ordering. It is the customer's responsibility to verify the legislation applicable in their country before any order or use.

Question 2

How do I place an order?

Accepted Answer

You can place your order directly via the WhatsApp button available at the bottom right of the page. Indicate the desired products, quantities and your delivery address. Our team will reply quickly with the payment methods.

WhatsApp: +34 661 07 88 37
Email: contact@yourgreenconnection.com

For any urgent request, we recommend prioritizing WhatsApp. Requests by email are also handled, but response times may be longer.

Question 3

What are the shipping times and methods?

Accepted Answer

We ship throughout Europe within 2 to 5 business days depending on the destination. Packages are shipped in discreet and secure packaging. For large orders (≥ 5 kg), additional time may be required. Tracking is included. These timeframes are provided for guidance only. They may vary depending on carriers, busy periods, or events outside our control. In case of an issue, our team is available to help. Shipping costs vary depending on the destination and the volume ordered. They are communicated to you along with the payment details.

Question 4

What is the difference between Hydro CBD, THCA and CBD extracts?

Accepted Answer

Hydro CBD : selected flowers grown and processed to ensure consistent quality, developed aromas and a premium presentation, while respecting European standards (THC < 0.3%). THCA : extracts obtained from plant material with a specific cannabinoid profile, offering a refined texture and an intense aromatic profile. These references are selected for their distinctive botanical profile, quality and consistency. CBD Extracts : concentrates (crumble, shatter, pollen...) obtained from selected flow

Question 5

Is there a minimum order?

Accepted Answer

Prices are displayed directly on each product page. Tiered pricing is applied according to quantities to offer the best possible conditions. Each product offers several options to suit your needs, whether for testing or ordering in volume.

Question 6

What happens if my package is delayed, lost or seized?

Accepted Answer

Each situation is reviewed seriously, but some events are outside Green Connection's control.

In case of delay, the customer should contact us after the estimated timeframe so we can follow the case with the carrier.

In case of loss confirmed by the carrier, a commercial solution may be reviewed depending on the context, available evidence and compliance with the order conditions.

In case of seizure, confiscation, destruction, customs blockage, refusal of entry or administrative decision, Green Connection cannot be held responsible. The customer accepts the risks linked to transport, transit and the regulations of their country. No automatic refund or reshipment is due in this type of situation.

Question 7

How should products be stored to preserve their quality?

Accepted Answer

Store your products in a cool, dry place protected from light , ideally between 15 and 20 °C. For extracts, preferably use airtight glass containers. Flowers can be kept in their original packaging for up to 12 months in optimal conditions.

Question 8

Who is responsible for the use of the products?

Accepted Answer

The customer is solely responsible for the use of the products after receipt. Our products are offered in compliance with current European standards; however, their use must remain in accordance with local legislation.

Question 9

Are there any recommendations regarding the products?

Accepted Answer

Our products are strictly reserved for adults. Some high-concentration products may not be suitable for everyone. It is recommended to get informed before use. In case of doubt, it is recommended to consult a healthcare professional or any other qualified professional.

Question 10

Can Green Connection refuse or cancel an order?

Accepted Answer

Yes. Green Connection reserves the right to refuse, suspend or cancel any order in case of doubt regarding compliance, destination, customer identity, payment, security or respect of the general terms. This measure protects the company, serious customers and the overall compliance of the service.

Question 11

⚠ Is this site accessible to minors?

Accepted Answer

This site is strictly reserved for adults (18 years or older). The sale and use of our THCA and CBD products are prohibited for minors under current regulations. By accessing this site, you certify that you are of legal age. Any order placed by a minor will be automatically canceled. We reserve the right to request proof of identity at any time.

Are you of legal age?

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